Privacy Policy

1. Who We Are

Luminesse Designs LLC, dba Life Above the Line, is a limited liability company organized under the laws of the United States.

If you have any questions about this Privacy Policy, you may contact us at:

Email: questions@lifeabovetheline.com

2. Information We Collect

A. Information You Provide Directly

We may collect personal information when you:

Create an account
Subscribe to Huli (free or paid)
Purchase programs or digital products
Join email communications
Submit reflections with the Huli App
Contact customer support

This information may include:

Name
Email address
Account login credentials
Billing information
Payment confirmation data
User-submitted content (reflections, responses, messages)

B. Emotional Reflection & Sensitive Content

The Huli App provides guided emotional self-reflection practices.

You may voluntarily submit personal reflections that include sensitive emotional experiences or personal insights.

Important:

Huli is a personal growth and emotional awareness tool. It is NOT a medical, psychological, psychiatric, or therapeutic service. We do not provide mental health diagnosis, treatment, or crisis services.

We do not request medical records or clinical data.

If you are experiencing a mental health emergency, you should contact a licensed healthcare professional of emergency services immediately.

By using Huli, you acknowledge that:

The content is educational and self-development oriented
You are responsible for your own emotional well-being
You understand the app does not replace professional care

C. Automatically Collected Information

When you use our Services, we may automatically collect:

IP address
Device information
Browser type
Operating system
Usage activity
App interaction data
Session duration
Crash and performance data

We may use cookies, analytics tools, and similar technologies.

3. How We Use Your Information

We use collected information to:

Provide and maintain the Services
Operate and improve the Huli App
Personalize guided practice experiences
Process subscriptions and payments
Provide customer support
Send service-related notifications
Improve performance and security
Prevent fraud or misuse
Comply with legal obligations

We do not sell your personal information.

4. Payment Processing & Subscriptions

Payments and subscriptions may be processed through:

Apple App Store
Google Play Store
Stripe or other secure payment processors

We do not store full credit card information.

Subscriptions may automatically renew unless canceled in accordance with the terms of the platform used to purchase.

You are responsible for managing cancellations through the appropriate platform.

5. How We Share Information

We may share information only:

If required by law
To protect rights, safety, or security
In connection with a business transfer, merger, or acquisition

We do not sell or rent personal information to third parties.

6. Data Retention

We retain information:

As long as your account remains active
As needed to fulfill contractual or legal obligations
As reasonably necessary for business operations

You may request account deletion by contacting us.

7. Data Security

We implement reasonable technical and organizational safeguards to protect your data.

However, no online transmission or storage system is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Request correction
Request deletion
Object to processing
Withdraw consent
Request data portability

To exercise your rights, contact:

questions@lifeabovetheline.com

9. California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act.

We do not sell personal information.

California residents may request disclosure or deletion of personal data by contacting us.

10. European Users (GDPR)

If you are located in the European Economic Area (EEA), we process personal data under lawful bases including:

Consent
Contract performance
Legitimate business interests
Legal compliance

You may file a complaint with your local data protection authority.

11. Children's Privacy

Our Services are not directed to individuals under 18 years of age.

We do not knowingly collect personal data from children.

If we become aware of such collection, we will delete the information.

12. International Data Transfers

If you access the Services from outside the United States, y our information may be transferred to and processed in the United States.

By using the Services, you consent to this transfer.

13. Third-Party Services

The Services may integrate with third-party tools including hosting providers, analytics platforms, payment processors, or email service providers.

We are not responsible for hte privacy practices of third-party services.

14. App Store Disclosure

If you download the Huli App through an app marketplace (e.g., Apple App Store or Google Play), those platforms may collect information independently in accordance with their own privacy policies.

We are not responsible for data collection practices of those platforms.

15. No Medical Or Therapeutic Relationship

Use of the Huli App or Life Above the Line Services does not establish:

A therapist-client relationship
LA doctor-patient relationship
A licensed counseling relationship

The Services are intended for educational and self-development purposes only.

16. Changes To This Policy

We may update this Privacy Policy from time to time.

Changes will be reflected by updating the "Last Updated" date.

Continued use of the Services constitutes acceptance of changes.

17. Contact Information

Life Above the Line (dba of Luminesse Designs LLC)

Email: questions@lifeabovetheline.com